At DROPPERSDREAM LLC (“we”, “our”, “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our video editing services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to when you:

• Use our website.
• Request a quote or purchase our video editing services.
• Upload videos and content for editing.
• Communicate with us via email, phone, or other channels.

The types of personal information we collect may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card or other payment details for processing transactions.
• Video and Content Information: Files, media, and any associated metadata that you provide for video editing services.
• Technical Information: IP address, browser type, device information, and other technical data are collected through cookies or other tracking technologies when you visit our website.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our video editing services.
• Communicate with you regarding project updates, inquiries, and customer support.
• Process payments and manage transactions.
• Improve our website and services based on user feedback and analytics.
• Comply with legal obligations and protect our rights.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your personal information with:

• Service Providers: Third-party companies that assist us in providing our services, such as payment processors, cloud storage providers, or video hosting platforms.
• Legal Requirements: Government or regulatory authorities if required by law, or to protect our rights, property, or safety.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please be aware that no method of transmitting information over the internet or storing data is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of the personal information we hold about you.
• The right to request correction of any inaccurate information.
• The right to request deletion of your personal information.
• The right to restrict or object to the processing of your personal information in certain cases.

If you would like to exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Effective Date” at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

DROPPERSDREAM LLC
Mirpur-12, Block-A, Road-7, House-51(4B), Dhaka, 1216, Bangladesh.
Email: [email protected]
Phone: +8801727-225492