TERMS OF SERVICE

Welcome to DROPPERSDREAM LLC! By accessing or using our video editing services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before engaging with our services.

1. Acceptance of Terms

By accessing or using any services provided by DROPPERSDREAM LLC (“we”, “our”, “us”), you (“Client”, “you”) agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Services

DROPPERSDREAM LLC provides professional video editing services, including but not limited to:

  • Basic video edits
  • Advanced post-production services
  • Special effects and motion graphics
  • Sound design and mixing
  • Color grading and correction
  • Other custom video editing as requested

All services are provided based on the scope of work agreed upon at the start of the project. Additional services may incur extra fees, which will be communicated to the client.

3. Client Responsibilities

  • Content Provision: The client is responsible for providing all video footage, assets, and instructions necessary for the editing process. You must ensure that all content you provide complies with legal standards, including copyright laws.
  • Clear Instructions: The client agrees to provide clear and detailed instructions regarding project requirements. Failure to provide adequate instructions may lead to delays or extra fees.
  • Review and Approval: You are responsible for reviewing the completed work and providing feedback within the agreed time frame for revisions. Failure to provide timely feedback may result in delays.

4. Project Turnaround Time

Turnaround times for each project will be agreed upon in writing before work begins. Delays caused by the client (e.g., late submission of content or feedback) may affect the timeline and are not the responsibility of DROPPERSDREAM LLC.

5. Revisions Policy

We offer [Insert Number of Revisions, e.g., two] rounds of revisions as part of each project. Revisions must be based on the original scope of work and are limited to the specific elements previously discussed.

  • Major Changes: Any major changes or additional edits requested after the final delivery, or outside the original project scope, may incur extra charges. Clients will be notified of these charges before additional work begins.

6. Payment Terms

All payments are subject to the terms set forth in our Payment Policy. Clients are required to pay a [Insert Deposit Percentage] deposit before work begins, and the remaining balance is due upon project completion. We reserve the right to withhold delivery of final files until full payment is received.

7. Copyright and Ownership

  • Client Content: The client retains full ownership of all raw footage and media provided to DROPPERSDREAM LLC. By submitting content, the client confirms that they own or have permission to use all provided materials.
  • Final Edited Video: Upon full payment, the client will receive ownership of the final edited video. DROPPERSDREAM LLC retains the right to use portions of the edited work for promotional purposes, unless otherwise agreed in writing.
  • Software and Tools: DROPPERSDREAM LLC uses licensed software and tools to provide editing services. Clients do not gain any ownership rights to such software or tools used during the editing process.

8. Confidentiality

We are committed to maintaining the confidentiality of all client content. Any footage, files, or sensitive information provided by the client will not be shared with third parties, except as necessary to complete the project or as required by law.

9. Limitation of Liability

To the maximum extent permitted by law, DROPPERSDREAM LLC shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • The use or inability to use our services.
  • Delays caused by third-party service providers, including file hosting or cloud storage systems.
  • Errors in the final deliverables due to incomplete or inaccurate client instructions.

10. Termination

  • By Client: The client may terminate the service agreement at any time before the final delivery of the project by providing written notice to DROPPERSDREAM LLC. In the event of termination, the client will be responsible for payment of services rendered up to the point of cancellation.
  • By DROPPERSDREAM LLC: We reserve the right to terminate or suspend services if the client breaches these Terms or fails to make timely payments.

11. Refund Policy

All payments are subject to our Payment Policy. Deposits are non-refundable. Due to the customized nature of video editing services, once a final project is delivered, we do not offer refunds. However, we will work to address any concerns or requests for revisions within the agreed-upon revision period.

12. Force Majeure

DROPPERSDREAM LLC shall not be held responsible for any failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, strikes, or other unforeseen events (“Force Majeure”). In the event of such circumstances, we will inform the client as soon as possible and make every effort to meet the agreed timeline once normal operations resume.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under or related to these Terms shall be resolved in the courts of [Insert Jurisdiction].

14. Changes to Terms

DROPPERSDREAM LLC reserves the right to update or modify these Terms at any time. Clients will be notified of any significant changes, and continued use of our services following any changes constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions or concerns regarding these Terms of Service, please contact us at:

DROPPERSDREAM LLC
Mirpur-12, Block-A, Road-7, House-51(4B), Dhaka, 1216, Bangladesh.
Email: [email protected]
Phone: +8801727-225492